Westgate Resortsw

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In House Greeter

at Westgate Resortsw

Posted: 6/30/2018
Job Reference #: 5000383562806
Categories: Customer Service

Job Description

81466
Sales
Westgate Las Vegas Resort-76515
3000 Paradise Road, Las Vegas, Nevada 89109-1287
Full-Time

SUMMARY

This job's primary purpose is to enter tour guest information into computer and assist sales representatives with their appointments.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

  • Responsible for being in the lobby greeting families.

 

  • Interacting with guests.

 

  • Giving great customer service.

 

  • Greet all guests as they arrive to check into resort.

 

  • Ensure guests are directed to appropriate desk and/or areas as needed.

 

  • Enter tour guest information into computer.

 

  • Locate sales representatives and making sure that they have picked up their tours.

 

  • Assist other sales departments as needed.

 

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

LANGUAGE SKILLS

Ability to read and and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

 

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

 

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually very loud.

 

ADDITIONAL INFORMATION

Must possess excellent customer service skills and have the ability to work well with others. Must be computer literate.