Golden Nugget Las Vegas

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Claim Jumper Food Server - PT

at Golden Nugget Las Vegas

Posted: 11/15/2019
Job Status: Part Time
Job Reference #: 447643
Keywords: server, food, host

Job Description

Job Description
The server is to provide prompt, efficient, and courteous service, display salesmanship, and friendly hospitality. To serve the guest, they are the number one focus.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).   

Must work as a team; helping fellow employees and managers to ensure the finest possible service is given to our guests
To be courteous and respectful of everyone
Must have a sense of urgency and pay attention to detail
Be positive and professional at all times
Adhere to policies and procedures, health, and liquor laws
Adhere to Health Regulations, ensuring that your work area is clean, organized, and sanitized throughout the shift
Maintain uniform appearance according to established guidelines
Work your shift with an advanced level of speed, organization, and accuracy
Use proper food handling techniques when handling food
Know Claim Jumper menu, Recipes and Plate Specifications
Assure that food and beverages are presented according to the guest’s specifications
Proper Safety and Sanitation Guidelines
Must maintain a clean, organized, and safe working environment
Use proper stock rotation and storage areas, maintain PAR levels of items used in your station
Notify Chef or Manager of any needed supplies
Notify Chef or Manager of any issues/problems that arise, immediately
Know all locations of all Golden Nugget outlets and services that are available to the guests
Complete special projects as requested by Food & Beverage Management, Chef, Managers 
Complete assigned side-work/set-up and breakdown of dining room and station
Turn-over/take over station/shift according to established procedures (Close to Open)
Display a friendly and warm hospitality while greeting and seating guests in time of assisting the host
Attend pre-shift meetings
Assist the host, bussers, food runners, and the bar as needed
Prebus as needed and sort according to dish room set-up; assisting servers and bussers to ensure the guest is receiving what they want or need immediately
Greet table within 45 seconds, remove the place settings that have been marked by the host as vacant, take their beverage order and follow the Steps of Service
Garnish all cocktails according to Claim Jumper specifications
Take care of any special needs that the guest may desire or needs
Check to ensure that tables are properly and completely set, side stations are kept clean, inform fellow employees if you need  assistance, be available to help each other
Communicate with your busser
Run items that need to be delivered to the guest to ensure promptness
Use suggestive selling techniques
Accurately input orders into the Aloha system with position numbers
Be in your station to assist food runner in serving the guests, refill beverages, prebus, mis en place, Adhere to additional requests/needs of the guest
Be available to your guest throughout their entire dining experience at the Grotto
Thank the guests, be check ready at all times, present the check, and settle checks according to established procedures, invite them back, and create an experience for them that will develop into guest loyalty
Notify manager of any Employee Discount, Black Card, or needed Comp
Give all lost and found items to the manager

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone;
Must be capable of carrying heavy trays efficiently and securely,
Thorough knowledge of proper service and etiquette,

Alcohol Awareness Card
Health Card
Union Referral Slip

Minimum age requirement is 21
Minimum 1 year experience in a high-volume restaurant

Auto req ID

Concept / Brand
Golden Nugget Las Vegas

Posting Job Title
Claim Jumper Food Server - PT

Las Vegas