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at Cycle Gear
Cycle Gear - best known for having a large collection of quality Motorcycle Apparel, Accessories and Part products for exclusive brands. Our team members are known for being friendly and product knowledgeable while providing world-class customer service - is looking for a dynamic, outgoing and motivated Store Manager who has a desire to lead their team to success.
Why Cycle Gear?
Our team members are the industry's most enthusiastic and dedicated staff out there. We offer a generous employee discounts and a harbors a high energy and exciting work environment, because we know how to have fun! There are also a ton of opportunities to cultivate long-lasting relationships with like-minded people. We're extremely passionate about motorbikes, riding and providing excellent customer service.
As a Store Manager (SM), you will be responsible for managing your team members and the success of the store. You will partner with your Assistant Store manager in holding your team accountable for meeting, exceeding and driving sales goals and ensuring that the store staff provides friendly, enthusiastic customer service. The Store Manager is also responsible for and proficient in managing store operations, which includes opening and closing the store, administering returns, , managing schedules, performance metrics and standards and dividing tasks amongst Sales Associates, Key Holders, Merchandisers and the Assistant Store Manager
Responsibilities will include, not be limited to:
- Responsible for being an essential sales driver, coach and communicator of daily/weekly/monthly sales goals to the team and for all aspects of opening and closing procedures.
- Assures that merchandising is completed according to MAPP, accurate cash management is adhered to and special orders are processed and received.
- Educating customers about the world of "Good, Better, and Best" product line that Cycle Gear has to offer.
- Providing the outstanding shopping experience and delivering exceptional customer service.
- Represent Cycle Gear at special events -- Annual Sales Meeting, Bike Nights, local motorcycle venues, etc..
- Staying up-to-date with brand and product knowledge, company communications, company information, sales and company-wide events. Truly becoming a resource to our customer base.
Some ideal qualities you possess:
- 2 years + of Sales Management experience; specialty retail experience would be ideal.
- 2 year + of customer service experience, preferably with a specialty or sales driven environment.
- 2 year + of product sales experience.
- A friendly and upbeat personality.
- A self-starter that consistently delivering an outstanding, personalized retail experience.
- Eagerness to learn and be a part of the riding community.
- Proficiency with computers (MS Excel) and POS systems (RetailPro experience is A+).
- Motorcycle riding, knowledge, or interest is strongly desired.
- Work in an industry that you are passionate about!
- Hourly base rate + commission + SPIFFS.
- Amazing employee discounts on all our great products.
- Great work/life balance.
- Medical/Dental/Vision/Life/Accident/LTD/EAP benefits.
- Vacation and Sick Time off.
- 401(k) savings plan.
- Training and development.
- Career opportunities.
- Just an all-around excellent place to work!!
Cycle Gear, Inc. supports a Drug-Free work environment. All applicants for this position must successfully pass pre-employment requirements which includes a background check (which does include a credit check) and drug testing in order to qualify for employment.
Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Key Words: Sales, customer service, merchandising, motorcycle, gear, specialty, cashiering, POS, retail, sale goals, inventory, communication, passion, energy, sales management, leadership, key holder.