Bank of America Corporation

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Direct Lending Loan Officer

at Bank of America Corporation

Posted: 10/12/2019
Job Status: Full Time
Job Reference #: 19062010
Keywords: loan

Job Description

Job Description:

Associate is responsible for handling auto, marine, and recreational vehicle loan requests directly via the telephone. Ensures exceptional customer service by overseeing loan process from origination to closing. Ensures compliance with all CIP / KYC regulations by utilizing various authentication tools. Avoids fraudulent activity and high risk transactions. Reviews existing customer relationship by using various internal systems when required. Handles situations which may require adaptation of response or extensive research according to customer response. Applicant should possess advanced problem solving and/or sophisticated sales techniques. Interacts with both internal and external customers. Promotes loan products and cross-selling from a predetermined suite of products related to their loan and / or collateral purchase. Uses computerized system for tracking, information gathering, and follow up of assigned customers. May provide technical/sales training to associates.

Required Skills:

  • Ability to organize and prioritize work in a fast paced environment
  • 1 year of Sales experience and Customer Service skills
  • Excellent verbal and written communication skills
  • General computer skills
  • Strong typing skills

Desired Skills:

  • Bank related automotive financing
  • Call Center Experience


1st shift (United States of America)

Hours Per Week: 


At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills and expertise to help make their lives better.

We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

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Learn about some of the ways Bank of America is making a difference in the communities we serve.

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Diversity and Inclusion
Each employee brings unique skills, background and opinions. We see diversity and inclusion as our platform for innovation and a key component in our success.

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Posted 30+ Days Ago

Full time